The DGS Blog

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Holiday Closing Announcement

Delta Global Services will be closed on Friday, April 14th in observance of Good Friday.

Checks will be available for pick up on Thursday, April 13th from 9am-2pm. All checks not picked up by 2pm will be mailed to the address on file.

Timesheets must be approved by midnight on Sunday, 4/16. IT timesheets must be frozen by the regular deadline.
All time not approved by the cutoff will be paid the following week. No exceptions.

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**IMPORTANT** New Time-Entry Process for Approval of Hours

*** New Time Entry Process, Effective February 27, 2017 for Non-Delta Associates Only ***

Delta Global Services – Staffing is implementing the PeopleNet Web Time Entry application to make the process of entering time easier and more efficient for our associates.  You may register in PeopleNet as soon as you receive the email notification of eligibility from PeopleNet.  Time entry to PeopleNet begins on Monday, February 27, 2017 for the week ending Sunday, March 5, 2017
Prior to accessing the system, please review the registration and time entry videos provided on this link:

On or before February 27, 2017, follow these steps to register and begin entering your time:
  1. Go to
  2. Click on Create an Account to register
  3. When creating your account, DO NOT USE your SSN on the 3rd line of the Create an Account form.  Use the last 4 digits of your 7 digit employee number.  Your employee number is the first 7 digits of your PPR#, which is what you use to login to the My-DGS Staffing website.  For example if your PPR# is 861234500, your employee number is 8612345, and the number you will enter when creating an account in PeopleNet, is 2345.
  4. Log In with your User ID and Password
  5. Select the correct week ending date to open your time card and enter your time for that week.
  6. Please Submit your time by Sunday evening of each week to ensure that your hours are approved and processed to payroll on time.
*Saved time must be submitted and approved in order to be paid*

Peoplenet will send you e-mail reminders on Sunday evenings if you have not entered any time for the week. Please allow e-mail from This email address is being protected from spambots. You need JavaScript enabled to view it. to ensure that you are receiving all notifications.
Please email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions or need to update your current email address in DGS records.

Thank you,
The DGS Staffing Team

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Update Regarding Paychecks - New Dates for Refunds & Recoups

Dear DGS Employees:

There are some employees with deduction issues still lingering (as of today’s paycheck and in refunds).  We took steps last week to reconcile the errors identified but unfortunately, encountered some unforeseen system issues when rolling out the refunds and corrections.  Those employees owed refunds will receive the money in their direct deposit accounts by January 31st and hardcopy checks for refunds will be mailed out no later than January 31st.  Any catch-up deductions owed as a result of deductions missing from this week or last week’s paychecks, will be processed in the month of February.  Further information about any recoup-deductions will be sent out closer to the date. 

Thank you for your ongoing patience and understanding.  

The DGS Benefits Department

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Cigna 90-Day Refills on Maintenance Drugs

Our 2017 CIGNA Medical Plans have a RX component that requires all maintenance drugs to be filled in 90-day supplies (either by mail order or pick-up in participating pharmacies).  This information was also mentioned in Open Enrollment Meetings & Open Enrollment Webinars.  We’ve had some recent inquiries about which retail pharmacies are participating.  The attached flyer will provide useful information to Employees on our Medical Plans.


View document (PDF)

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Open Enrollment Webinar Video

If you missed one of the Open Enrollment webinars, you can still view the presentation here:


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Tax Deduction for Domestic Partners

Travel for opposite-sex or same-sex domestic partners and their pass-eligible dependent children are handled as “imputed income" per IRS regulation.

On November 18th 2016, many of you will see a tax deduction on your paycheck that says “imputed”. This deduction is based on the fair market value of the travel pass benefits received for your Domestic partner in 2016.

The fair market value (i.e., the base yield fare) is reported to the IRS as taxable income to the employee and will appear on the employee’s W-2 at the end of the year. (All applicable security fees and airport taxes for international travel will be collected through a payroll deduction as well).

Documentation of this information can be found on your original Affidavit of Domestic Partnership. However, if you have any further questions regarding this process, please reach out to your DGS point of contact for more information.

Thank you,

The DGS Staffing Team

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2017 Benefits Contact Information

View and download 2017 Benefits Contact Information (pdf)

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Printed Direct Deposit Slips Opt-In

Within the next few weeks, we will cease printing and distributing paper direct deposit slips. Only those who opt-in will continue to receive them. Please follow the link the below to continue receiving printed direct deposit slips.

Direct Deposit Slip Opt-In

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2017 Open Enrollment Rates

2017 Open Enrollment rates are now available for viewing.

2017 Enrollment Rates - Staffing

2017 Enrollment Rates - Managers and Corporate

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Open Enrollment Webinars for 2017

Delta Global Services' Open Enrollment period begins on November 1st. Information pertaining to benefits will be introduced prior to the enrollment period via webinar.

We'll discuss DGS Benefits offerings for 2017 & Mandatory Online enrollment.  This meeting will apply to only those US Mainland, benefits-eligible DGS employees (those working 30 or more hours each week consistently).  Stations outside of this area, will be contacted separately with Open Enrollment instructions.   

For your convenience, we've scheduled 3 sessions for you to participate in:

Monday, October 24th

11:00am - 12:30pm (EST)*

Click here to Join Skype Meeting 

Join by phone +1 212-574-8269 (United States, New York) English (United States) Find a local number

Conference ID: 174505

Forgot your dial-in PIN?|Help 

Wednesday, October 26th

4:00 - 5:15pm (EST)*

Step 1: Dial-In | U.S. & Canada: 800.747.3842 | Access Code: 7149393

Step 2: Web Login

Please click here to add this meeting to your Outlook calendar

Please click here to add this meeting to your Google calendar

Test your computer for compatibility prior to the meeting


Friday, November 4th

3:00 - 4:15pm (EST)*

Click here to register

Please click here to download more information on Open Enrollment

*The times listed are Eastern. Attendees in other time zones, please make note of the time difference in order to determine when you should log on.

*Your presence at one of these sessions is mandatory for all DGS Employees working 30 or more hours each week.

Remember, Open Enrollment begins on November 1st and your previous elections will NOT auto-renew.

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National Staffing Employee Week Giveaway Winners!

dgs nsew 2016

National Staffing Employee Week 2016 was a huge success, thanks to you! Our offerings
during the week served as just a small token of appreciation for your hard work, dedication, and commitment to
Delta Global Services. We can’t thank you enough for all that you do!

During NSEW, a prize giveaway was sponsored, and we collected approximately 365 entries!

Our lucky winners are:

Barry Butler, Sr.

Harriet C. Lumpkin

Karen Davenport

Sharon Vassell

Sylvester Jesuthasan

Alex Arroyo

Alex Deck

Anderson Louis

Austin Ingram

Barbara Stafford

Brenda J. Lewis

Charlotte Miller

Charvette Wilkey

Comla Goudjinou

Daniela Pruitt

Danielle Dostal

Danny Soria

Francisco O. Alvarez

Glynis Copeland

Halemah Simpson

James B. "Ben" Carr, Iii

James Shemanski

Jereme Sims

John Figueroa

John M Miles

Julieann Griffin

Karin Lewis

Laurie Kahan

Luisa Zapata

Maria Veliz

Michael Hall

Nathan Stephens

Pamela Heald

Paul Basilone

Rachel Gresham

Robert Bovell

Tawni Johnson

Tiffany Meng

Tonya Grimsley

Yvette Kincheloe

We thank you for your participation, and look forward to sponsoring more giveaways in the future!

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National Staffing Employee Week Giveaway

Delta Global Services - Staffing will be celebrating National Staffing Employee Week, September 19–25, 2016.

National Staffing Employee Week is a nationwide campaign to honor the achievements of America’s temporary and contract workers, and to raise public awareness about the positive contributions they make in our communities.

In observance of NSEW, Delta Global Services - Staffing is hosting a giveway for you to participate in. Enter online at: by Thursday, September 22nd. The drawing will take place on Friday, September 23rd. If chosen, you will be notified the following week.

Congratulations, good luck, and THANK YOU!

Click here to enter the giveaway

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Delta Global Services Labor Day Holiday Schedule

The DGS Labor Day holiday schedule is as follows:

  • Friday, September 2nd – checks will be available from 9:30am to 2pm.  Checks not picked up by 2pm will be mailed to the address we have on file.
  • Monday, September 5th – Closed
  • Tuesday, September 6th – Timesheets are due by 9am deadline. 

Timesheets must be approved by 9am on Tuesday, 9/6. IT timesheets must be frozen by the regular deadline. All time not approved by the cutoff will be paid the following week. No exceptions.

Please have a safe and enjoyable holiday!

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Delta Global Services Onboarding Manual

The Delta Global Services -  Staffing Onboarding Manual provides a well of information for DGS associates. 

View the DGS Onboarding Manual

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Delta Global Services Onboarding Manual - Delta Assignments

The Delta Global Services -  Staffing Onboarding Manual provides a well of information for DGS associates on Delta assignments. 

View the DGS (Delta Assignment) Onboarding Manual

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MyDGS/Employee Portal Changes and Updates

As any current employee employee will notice, we've updated our website! We're very excited about offering a stronger social media presence.

Along with a unique website, you'll receive changes to your employee portal. To access the MyDGS Portal going forward, you'll need to create an updated account on the new system.

Please click: MY DGS HOME (top right in header) >> Create An Account (left margin in red) >> Fill out the short form >> Check Your Email for the activation link >> Log-in

This new process will give you First Class action all the latest things going on at DGS. Sign-up now!

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DGS Associate Self-Service (ESS) Website

Associates are responsible for ensuring that their required personnel and contact information is accurate and up-to-date.  Associates can view and change their personal information at any time through the Associate Self-Service (ESS) portal/website.

On this website, you can:

  • Change your address.
  • View and print your pay history.
  • Set up and view your direct deposit information.
  • Change your tax withholdings.
  • View your year-to-date wages, taxes and deductions.
  • Get information about how to obtain Employment Verifications via The Work Number.
  • Enroll in and view your current Healthcare benefits.

Note: Should you change your address or telephone number, it is your responsibility to update your information via your Employee Advocate, as soon as the change occurs. In addition, you must keep your manager up-to-date on other information which can affect the required income tax withholding, insurance benefits and other important records.

To access the ESS site, use the link below (please access via Internet Explorer only):

Set Up

User Name: Seven-digit DGS Lawson Associate number, e.g., 8662211 (Do not use the two zeros at the end of your Associate number).

Password:  Passwords (e.g., cSEP1234) will be as follows:

  • First letter of last name (in lower case)
  • First three letters of birth month (in upper case) and
  • Last four digits of social security number.

Security Questions

  • On the left side of the menu (under the Home tab) choose Security Questions. Then, complete the security questions.
  • After completing the security questions, change your password using the Change Password option.
  • If you forget your password, you can click on Forgot Password at the Lawson logon screen.  Answer your security questions to change your password.

ESS Troubleshooting Tips

  • You will not be able to see the Employment Bookmarks on Tuesday or on Wednesday mornings, due to payroll processing.
  • Run Lawson with Internet Explorer using 'Compatibility View' and 'Pop-up Blocker' turned off
    • To achieve this configuration:
      • Launch Internet Explorer
      • Click settings (the gear or cog icon)
      • Click 'Compatibility View settings'
      • Enter "" into the 'Add this website:' field
      • Click the 'Add' button
      • Click the 'Close' button
      • Navigate to
  • If you are a first-time user of ESS or you have never changed your ESS password, be sure you are using the correct login and password format.
  • If you get a User Name error message or need to reset your password, send an email, with your Primary Pass Rider (PPR) number, to This email address is being protected from spambots. You need JavaScript enabled to view it.
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DGS Flight Privileges

The Delta Global Services Pass Bureau has an online portal with all the information you need in reference to your travel privileges.

Please visit DGS Pass to learn more.

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Delta Global Services Employee Assistance Program (EAP)

Delta Global Service offers an Employee Assistance Program (EAP), which provides resources to help with:

  • Relationship and family challenges
  • Legal or financial concerns
  • Life-changing events
  • Stress
  • Anxiety
  • Depression
  • Addiction
  • Substance dependence
  • Workplace challenges

The EAP is completely free, confidential and available to you and your family members.

You can request an EAP session online or call 816-237-2352 or 1-800-624-5544 and get started with the support you need to find your best self. Online, real time, anytime. Working together to move you forward.

Please click here to access the site.

  1. Click "Log in"
  2. Choose "EmployeeAssistance Program" in the dropdown
  3. Enter our company code, which is: DGS
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Delta Global Services Employee Handbook

Click here to view and downlaod the Delta Global Services Employee Handbook

Delta Global Services Employee Handbook (PDF)

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Tell us about your recent travel experience and all the fun and exciting things you did!